Contact information

📧 Email Support

For all customer service inquiries, please email us at:
support@eleanora.store
We typically respond within 24–48 business hours.

📦 Order & Shipping Questions

Need help tracking your order or making a return? Visit our Shipping Policy or Return Policy, or email us directly for personalized assistance.

🕒 Customer Service Hours

Monday – Friday: 9:00 AM – 5:00 PM (EST)
Weekends & Holidays: Closed (but we'll get back to you as soon as we can!)